Contact Legzo Casino

How can support help

Our team can help with account access, login problems and account details. If you forgot your password, select “Forgot your password?” and follow the reset instructions sent to the email address or phone number linked to your account. If a confirmation email has not arrived, check your spam folder and the email address entered during registration, then contact us if the issue remains.

You can also ask for help with verification documents, deposits, withdrawals and bonuses. Contact us if you need to correct personal details, change your account currency, request self-exclusion or close your account. A closure request includes deletion of your username and password.

How can you reach us

The support team works 24 hours a day. Choose any of our channels:

• Live chat
• Email at [email protected]
• Telegram

For payment questions, keep the relevant transaction details ready. If a deposit has not appeared, support may ask for a screenshot of the transfer. For a cancelled withdrawal, the team can check whether the reason is verification, an active bonus, multiple requests or an applicable limit.

How are complaints handled

Contact support without delay and follow the complaint instructions we provide. Our support team will handle your complaint first. If the team cannot resolve the problem immediately, it will be forwarded to our administration. We will keep you informed about the complaint’s status while it is being processed.

If the administration cannot resolve the dispute, you may contact an independent institution, an official gambling authority or a licensee.